  Research 3MR's origins as a research group have been developed into a unique consultancy service offering. We are able to seek out information and data, consolidating this to present real value information to our clients. Our consultants have access to up-to-date business archives and technical resources. We maintain links with research establishments and universities throughout the U.K. ensuring our clients are aware of the very latest developments both nationally and internationally. Our business network expands to government advisories and financial service providers. If you have a subject area of opportunity you would like to discover more about, please contact 3MR today on 0207 716 5833. e-business 'e-business or no business'. All businesses will be e-businesses eventually. 3MR presents independent e-business consultants who's advice is not 'biased' toward some products, suppliers or service providers. We advise and implement successful e-business strategies. We can work with your existing partners or provide you access to our own services. To discuss implementing e-business further, speak to one of our consultants on 0207 716 5833. CRM Today's companies are faced with an almost insolvable problem: how to reduce operating costs while maintaining profitability in the face of soaring customer expectations. In an atmosphere of extreme price sensitivity, customers are demanding more service, more convenience and more personalised communications. Business must exploit every interaction with the customer to make a positive impression and drive loyalty and preference. CRM is the development of presenting channels or products to you customers. Simply applying this principle is not good enough. You will need to ensure you do things right. Streamlining all your systems for integration, primarily focused on presenting your business though the sales, marketing and customer service channels that you may ( or may not ) operate. Benefits of CRM include : Significantly lower contact centre and communications operating costs Increased customer satisfaction and sales conversion rates Improved sales performance Reduced costs of service operations For independent advice on CRM and how it will affect your business, contact 3MR today on 0207 716 5833. For more information you can contact us at info@3mr.co.uk |