3MR

As an established IT solutions provider, our purpose is to supply an easy to use, unique, accountable, and responsive service that enables us to manage your IT systems efficiently.

Since 1989, 3MR has been providing support for both large and small business throughout the U.K. We have finely tuned our support model to address the specific requirements of your business.

3MR offers a range of services to organisations both large and small. 3MR already has clients in many diverse markets including legal, retail, banking, entertainment, manufacturing, government and voluntary sectors. If you have technology 3MR can improve the effectiveness and reliability of this technology.

Service and Support Overview

Support contracts

Support contracts are provided to offer a contractual agreement ensuring both parties understand their responsibilities. These can be customised for your particular business.

24 hour support

3MR offers its services throughout the UK with round the clock, all year monitoring and support available throughout the U.K.

Our Unique Selling Point

Although the phrase is overly used in the IT market, 3MR offers a genuinely unique service dedicated to your specific needs. This is because the support solutions we deliver apply to your current business situation, produced to ensure a high degree of Scalability, speed of resolution while reducing any disruptions during problem troubleshooting.

Extranet based client portal - Offering full accountability

We have developed our own Extranet facilities, providing all our clients an Internet portal to see everything we have done, charts and reports of our performance, and various means for you to interrogate our performance. It also provides an opportunity for you to share information and provide feedback regarding the service we offer.

Costs

3MR has taken a flexible approach to costs. We can either charge you a flat fee for everything,or a variable charge which is based on time. All our customers are provided with a support matrix, that details the options and costs available to you.

How we support you

We have developed an extensive range of support focused applications and utilities, these provide us with a unique method of supporting your company. They allow us to keep support costs low, ensuring a practical efficient fix to your problems.

Services portfolio
3mr provides an extensive range of services and solutions for your business.

For further information contact our support team at support@3mr.co.uk