One of our key objectives is to reduce your IT costs. If we ensure everything works as well as it can for you and you are happy with the system and service, we can target our resources to help other clients, thus spreading the cost of support effectively.  

3MR provides true value packaged solutions, from network security services to cost effective Broadband Internet Services. These value-added services are often provided at no extra cost to our clients.

3MR provides you with access to an Intranet and Extranet which provides a direct link to your office email, your desktop, in other words, you can continue working wherever you are.  We also allow access to exclusive  offers, provided exclusively by our partners for 3MR clients..

Our on-line monitoring server provides statistics of your servers/network, real-time reports aimed at helping you reduce your IT support costs, details of all the work we have carried out and full invoice information ensure that you make informed decisions for your company. All via our Intranet.

You can monitor how much support is provided each week, and we will work with you to reduce it. Depending on the costing model you choose, you can either buy support hours when you need them or pay a flat fee for everything. If you purchase hours and don't use them, you don't lose them, they are carried forward.

The majority of our internal systems are automated to ensure we can react faster, spend less time performing office administration and pass the cost-savings on to you.

We provide more than IT support. We can help you ensure your clients are aware of your products/services which can benefit them.

We provide all our customers with an SLA (Service Level Agreement) which sets a contractual level of service which we guarantee to meet.

We help your company obtain leads and even help qualify them.

We don't tie you into long term contracts, after a one month trial period (a proof of concept period), our minimum term is just 3 months. Longer contracts are also available, if preferred.

We will save you money. Less downtime, greater productivity, better communication.

We are proactive, we don't wait for you to call with a problem, we have a number of methods to determine conditions and fix them before anyone is affected.

We can fix problems faster than our competitors. Because our service covers multiple channels, we can optimise our response according to requirements. 

Simply contact 3MR and one of our team will contact you to either discuss your requirements or organise for an engineer to visit.

For further information contact our support team at support@3mr.co.uk