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What We do
Free System Audit
Why 3MR?
3MR Support Model
Support Contracts
Support Mainpage
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We can deal with almost any IT related
problem. This can range from a problem with a local desktop to a communications and telephone systems breakdown.
All our services are scalable, meaning you
decide whether we do everything or nothing.
We have one of the most reliable, cost effective
and scalable support infrastructures. This means we can offer everything
required for both small and large companies.
Unlike some support companies, you have a choice of
cost models, a flexible 'pay for what you need' model or a flat fee
model. If you choose the flexible model, you will notice your support
costs fall as we make your systems more reliable.
As part of the standard service, each of our
clients have their own logon into our Intranet (web based information
system).
We are so confident in our services that we
provide you detailed reports about the work we carry out. We even provide
charts and statistics to show that we are on target reducing your support
costs.
To further help our clients we provide them with
infrastructure to ensure their site is protected, their staff can
work from home and we can, at a users discretion, remotely solve most
issues. We provide all our clients with access to special purchase
offers, through our business partnership network.
And finally, in 90% of problems, we respond
within 10 minutes!
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